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Salesforce Summer 12 Release Features

It’s that time of year again. Salesforce Summer 12 is around the corner and the release notes are out. No single major enhancement this release, but rather a slew of small to mid-size ones, which is...

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Salesforce Reporting Lunch & Learn – 12/5/12

Are you taking advantage of all the new reporting features that have come out in the past couple of salesforce releases like bucketing and join reports? If not, or if you just want to brush up on them,...

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Why salesforce Service Cloud users should switch to Case Feed

We recently did a Lunch & Learn for our Service Cloud customers to demonstrate all of the new features to the Case Feed. (our next Lunch & Learn in on Advanced Reporting Features) Case Feed...

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